What to include
Describe what happened, where it happened, what you expected, and whether it affected a rider, parent, or school workflow. Screenshots or exact page names are helpful when available.
Video paused, muted
Feedback
HELP SHAPE BIKEHERO
Tell us what felt confusing, what broke, or what would make the next ride safer and easier.
Bugs, feature ideas, unclear copy, and safety gaps all belong here.
Feedback
Tell us what BikeHero should improve
Feedback helps BikeHero improve safety content, product flows, family tools, and support. Short, specific notes are often the most useful.
Covers
- Bug reports
- Feature requests
- Content clarity issues
- Ideas from riders and families
How feedback is used
The team reviews feedback to improve copy, fix confusing flows, prioritize roadmap items, and identify safety topics that need clearer training.
HOW CAN WE HELP?
Choose the type of feedback you'd like to share. Report a bug, flag unclear copy, or suggest an improvement.
Feedback
Share what is working, what feels unclear, and how BikeHero can improve.
FeedbackReviewed by teamOpens the form
Feature Request
Send an idea for a new tool, flow, game, or family feature.
Feature RequestReviewed by teamOpens the form
Bug Report
Tell us what broke, where it happened, and what you expected instead.
Bug ReportReviewed by teamOpens the form
Video paused, muted
SHARE YOUR THOUGHTS
Your feedback helps us create better e-bike safety experiences for everyone.